Radstones is committed to protecting your privacy, and takes its responsibilities regarding the security of customer information very seriously. This policy explains how we use customer information and how we protect your privacy.
Use of customer information
We require certain information to allow us to process your inquiry. This may include your name, address, telephone number, and email address, but not necessarily all of them.
This information allows us to process your request and to send you confirmation and information by email or post. We ask for your telephone number so that we can talk to you directly if there is a problem or if it is more convenient for you.
We may occasionally use the information we collect to notify you about new services we think you may find valuable. We do not do mass mailings and only send you information that we believe may be of particular interest to you. If you do not want to receive this information, please tell us..
We use tracking software, primarily Google Analytics, to monitor traffic patterns and site usage to help us develop the design and layout of the site to better meet the needs of visitors to radstones.com. This software does not enable us to capture any personally identifying information.
Security to protect your information
We follow strict security procedures in the storage and disclosure of information you have given us, to prevent unauthorised access. Your personal information is kept on a password protected secure server to which only senior members of Radstones have access.
Disclosure to third parties
Radstones does not sell, trade, or rent your personal information to others. We never disclose information about a client to any other person or organisation without your written consent unless there is an emergency that requires it or we are legally required to do so.
By supplying the services you have requested, we may need to pass some of your information on to trustworthy third parties that we use for the provision of certain services, for instance booking hotels and car hire services quickly and easily by transferring details from the Radstones data files to our partners' booking forms. We understand that you may utilize pseudonyms to protect your identity and we will always use alternative names if you request us to. If a subsequent booking is not made with our partner, the personal information transferred is deleted.
Radstones does not provide any statistics about our customers, sales, traffic patterns, or related site information to any third-party vendors.
In using the Radstones web site you consent to the collection and use of this information by Radstones in the ways described above.